Introduction

Sequoia Quality Health ("we," "us," or "our") is committed to protecting the privacy and security of our patients' and website visitors' information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.sequoiaqualityhealth.com] or interact with our communication systems.

 

Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Information"). This includes:

• Direct Identifiers: Name, mailing address, email address, and phone number.

• Health Information: Information provided via contact forms regarding symptoms, appointment requests, or medical history.

• Usage Data: IP addresses, browser types, and access times collected automatically via cookies to improve website performance.

 

How We Use Your Information

We use the information we collect to:

• Provide and manage medical services and consultations.

• Respond to inquiries and provide customer support.

• Send administrative information, such as updates to our terms or policies.

• Send SMS communications (campaigns, invites, and billing) to users who have provided explicit consent.

 

Sharing of Information

We do not sell, rent, or lease your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist us in operating our website and conducting our business (e.g., website hosting or billing services), provided they agree to keep this information confidential.

• Legal Obligations: When required by law, subpoena, or other legal processes.

 

Data Security

We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information. We utilize encrypted connections and secure servers to ensure your data is protected against unauthorized access.

 

Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to request the deletion of your data, subject to medical record retention laws.

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Contact Us

If you have any questions regarding this Privacy Policy, please contact us at: Sequoia Quality Health 2007 Wilshire Blvd, 1st Floor Suite A Los Angeles, CA 90057 Phone: (213) 484-4444